How to Start a Laptop Repair Business in Kenya (2026): Skills, Spare Parts and Prices

Sep 29, 2026
Buy More Mall Kenya
How to Start a Laptop Repair Business in Kenya (2026): Skills, Spare Parts and Prices

Most Kenyan students and offices run on ex-UK business laptops, and every one of them eventually needs a new keyboard, battery, screen or charger. A laptop repair business needs little space, and good technicians get steady referrals.

Some photos are reference images of the product type, used under open licences. Image credits are on each product page.

1. The Repairs That Make Money

RepairParts guide
Keyboard replacementHP keyboards, Lenovo & Dell keyboards
Screen replacementLaptop screens (30/40-pin)
Battery replacementHP batteries, Lenovo & Dell batteries
Charger and port faultsChargers & HDMI cables
SSD upgrade and Windows installSSD prices

SSD upgrades are the easiest win: cheap to do, and customers see the speed-up immediately.

2. Spare Parts to Keep in Stock

Stock parts for the models most common in your area (HP EliteBook 840/820, ThinkPad T-series, Dell Latitude). Sample prices from Uturns Computer and other sellers on Buy More Mall:

3. Tools You Need

  • A precision screwdriver set, spudgers and a plastic pry kit.
  • An anti-static mat and wrist strap.
  • A multimeter to test chargers, batteries and power circuits.
  • A hot air gun for adhesive-mounted parts, for example the GHG 180 PROFESSIONAL HEAT GUN (KSh 7,990).
  • A USB drive with Windows installers and driver packs.

4. Register the Business

  1. Register the business name with the Business Registration Service (on eCitizen), or register a company if you have partners.
  2. Get a KRA PIN for the business from KRA; you will need it for permits, suppliers and tax returns.
  3. Get a Single Business Permit from your county government for the premises. Fees depend on the county and the size of the business.

5. How to Charge

  • Quote parts + labour separately so customers see what they pay for.
  • Give a written warranty on parts and labour (for example 30 days) and record the laptop's serial number.
  • Test the laptop with the customer before and after the repair.

Build trust: take a photo of the laptop at drop-off, back up the customer's data before any software work, and never keep a laptop longer than promised without calling.

Sell Online Too

Open a free shop on Buy More Mall and your stock is visible to buyers across Kenya, with M-Pesa payment and delivery. See How to Become a Seller at Buy More Mall.

Not sure which one fits? Send us your details on WhatsApp or through the product page and we will help you choose.

Frequently Asked Questions

What do I need to start a laptop repair business in Kenya?

Repair skills (a short course and practice help), basic tools, a small stock of common parts, a secure workspace, and a business permit and KRA PIN.

Which laptop repairs are most common?

Keyboards, batteries, screens, chargers and SSD upgrades on ex-UK HP, Lenovo and Dell business laptops.

Where can I get laptop spare parts?

Keyboards, screens, batteries and chargers are on Buy More Mall from sellers such as Uturns Computer. For example, an HP 840 G5 keyboard is KSh 1,300.

Can I sell refurbished laptops too?

Yes. Many repairers also sell refurbished laptops. See Refurbished Laptop Price in Kenya.

Prices shown are regular prices on Buy More Mall. Many products are currently on offer, so open the product page to see today's price.

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